Privacy Policy & Cookie Information
Why this privacy statement?
We process your personal data for the benefit of our product provision. We attach great importance to your privacy and we will therefore treat these personal details confidentially and carefully. Personal data is processed in accordance with the legal provisions such as the Data Protection Act and, from 25 May 2018, the General Data Protection Regulation (also known as GDPR). We would like to further inform you about this in this privacy statement.
Applicability of privacy statement
This privacy statement provides information about the processing of personal data by or on behalf of Nicola Anstey and only applies to the use of its customers’ personal data and visitors to the website.
This privacy statement does not apply to websites or apps of third parties and, as such, we recommend that you consult the privacy policy of these third parties on the relevant websites.
Identity of Nicola Anstey
Nicola Anstey is responsible within the meaning of the Data Protection Act and – with effect from 25 May 2018 – the General Data Protection Regulation. This privacy statement provides information about the collection and processing of personal data by or on behalf of Nicola Anstey.
Nicola Anstey is based at 3 Gasson Cottages, Ewhurst Road, Peaslake GU5 9TA and can be reached on the email address: nicola@nicolaanstey.co.uk
How do we collect personal data?
Nicola Anstey can receive information from you in the following ways:
Directly from you: for example, by entering into an agreement with us, if you contact us by email, telephone or in writing, you place an order online, or register for promotions.
Through our own website: for the purposes of carrying out, improvement and registration of our services, we collect various information through our website and online by the use of cookies, among other things.
Through third parties: we may use the services of third parties. These third parties then act on behalf of Nicola Anstey. This privacy statement also applies to the data collected via these third parties when they act as processor for Nicola Anstey. We are not responsible for the collection of data that does not take place on behalf of Nicola Anstey. In this regard, we refer you to the privacy policy of these third parties.
What personal data do we collect?
Nicola Anstey may process personal data about you because you buy the products of Nicola Anstey and/or because you provide it to Nicola Anstey yourself when you buy online or fill in a contact form on the website. Nicola Anstey can process the following personal data:
Contact and account details, including name, address, telephone number, email address and any login details that you provided.
We do not save payment details if you make an online payment via a third party such as Stripe. If you provide this information yourself to us in another way, for example, in writing or by email, it could be that it is stored.
Website details – such as IP address, traffic and location data and information about the use of our website and online shop.
For what purposes do we collect your personal data?
Nicola Anstey uses personal data obtained in the first instance to carry out the agreement that we conclude with the customer in the context of offering products on our website and online shop and for internal administration. More specifically, we ask you to share your personal data with us for the following purposes:
For the benefit of entering into, maintaining and improving the contractual relationship with its (potential) customers, or for improving the services and products.
For the application and implementation of legal obligations.
To make analyses regarding purchasing and visiting behaviour on the website/online shop and comparing this with other (similar) shops with which we have active or passive cooperation.
Personal data is not used for purposes other than those described above.
With whom do we share your personal data?
Nicola Anstey may share your personal data with companies affiliated with Nicola Anstey, its clients, subcontractors (such as processors) who provide services on behalf of us or carry out assignments, suppliers, government agencies and other business contacts.
Nicola Anstey may be required to provide your details due to a statutory obligation on Nicola Anstey and/or following requests from authorities.
What cookies do we place?
Our website uses cookies, with which technical information is saved. Cookies are small information files that a website leaves on your device, with which your activities on our website are followed. It concerns for example:
· the IP address of the visitor;
· the date and time of the visit;
· the URL of the referring site (the site from which the visitor originates);
· the pages visited on our website;
· information about the browser used (type and version, operating system, etc.).
We use technical information and cookies to facilitate your visit on the website and to optimise the performance and user experience of the website. Cookies can be placed both by Nicola Anstey itself and by other parties with whom Nicola Anstey cooperates. Below is an overview of the types of cookies that are placed through the Nicola Anstey website:
Functional cookies
Nicola Anstey places cookies that are necessary for the website to function properly and to provide a requested service. These cookies are used to save certain user and preferred settings, to save any log in data and to optimise the user-friendliness of the website.
Analytical cookies
Nicola Anstey uses analytical cookies, such as Squarespace and Google Analytics cookies, which collect information about the use of the website. These capture, among other things, the number of website visitors, the visited pages and the duration of their stay. The collected data is used to improve the service and optimise the content of the website to the wishes and needs of the users.
Nicola Anstey has concluded a processor agreement with Google for the use of Google Analytics. This agreement ensures that the Google Analytics cookies have been set in the most privacy friendly way.
Tracking or advertising cookies
Tracking cookies are cookies that collect data about the (internet) behaviour of the website user. These tracking cookies are used to enable the user to make optimal use of our website. For example, these cookies are used to record information about the visit so that relevant information can be used for the convenience of the user on a subsequent visit, for example by filling in forms.
Disabling cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.
Social media
On our website you can share information on social media, through the available social media buttons. The relevant social media can place cookies through these buttons. We have no influence on the use by these parties. They are responsible for the use and provision of data obtained in this way. The privacy policy and the general terms and conditions of the relevant social media are applicable to this use.
How long do we keep your data?
Nicola Anstey does not store your data longer than necessary for the implementation of the agreements and in any case no longer than 24 months after the agreement has been terminated, unless this is necessary to comply with a statutory obligation for retention.
If you wish to have your data removed in full, you can submit a request for this (see below).
What are your rights?
You must ensure that Nicola Anstey has the correct personal data. You can object to the use of certain data by Nicola Anstey, or request your data for inspection, correction and/or removal of your (personal) data in writing to the e-mail address nicola@nicolaanstey.co.uk. Upon written request, any corrections made by you will be processed. Nicola Anstey will respond to your request as quickly as possible, but within four weeks.
Complaints about the use of personal data can be directed to Nicola Anstey or to the legally competent institution in our country.
How do we secure your personal data?
Nicola Anstey takes the protection of personal data very seriously and takes appropriate administrative and technical measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification.
Should you still have the impression that your data is not properly secured or there are indications of misuse, or if you would like more information about the security of your personal data, please contact Nicola Anstey at nicola@nicolaanstey.co.uk
Changes
We can change our privacy policy. We will amend any changes to our privacy policy in this privacy statement. We therefore recommend that you regularly check our current privacy statement with regard to any changes.
Questions, comments, complaints
If you have any questions, comments or complaints in response to this privacy statement or about the Nicola Anstey handles your personal data, you can contact us by e-mail on nicola@nicolaanstey.co.uk